Last year I contracted with a company to construct a dual entity structure for trading securities. After establishing the entities I had some questions and they wouldn’t help me unless I signed a consulting agreement for many thousands.
I searched the Internet and called several firms that said they were experienced with this structure. When I called Traders Accounting I was most impressed by the customer service provided by Raven. She took the time to listen to what I needed and asked very astute questions. She recommended, with reasons why, that I speak to John Polk. I purchased an hour of consultation.
John called me exactly at the scheduled time and answered every question I had. Later I set up another call with John and again he called me exactly at the scheduled time and answered all my questions. He was extremely professional and seemed to genuinely care if I was satisfied with the answers.
I am writing this because my background is running businesses and I always appreciate hearing when my staff pleased a customer such that they would let me know how pleased they are.
And I am very pleased with the service I received from your staff and want you to know!
Best regards,